Privacy policy
Data protection at a glance
General information
The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term ‘personal data’ comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.
Data collection on this website
Who is the responsible party for the recording of data on this website (i.e. the ‘controller’)?
The data processing on this website is carried out by the website operator. You can find the contact details in the ‘Note on the responsible party’ section of this data protection declaration.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example.
Other data shall be recorded by our IT systems automatically or after you consent to its recording when you visit the website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access this website.
What are the purposes we use your data for?
A portion of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse your user patterns.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipients and purpose of your stored personal data at any time and free of charge. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to appeal to the responsible supervisory authority.
Please do not hesitate to contact us at any time regarding this or any other questions on the subject of data protection.
Analysis tools and tools from third-party providers
When you visit this website, your surfing behaviour may be statistically evaluated. This is done primarily with so-called analysis programmes.
Detailed information on these analysis programmes can be found in the following data protection declaration.
Hosting
We host the contents of our website with the following provider:
External hosting
This website is hosted externally. The personal data collected on this website are stored on the servers of the hoster(s). This may include, but is not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.
External hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). If consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) point a GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Our hosting provider(s) will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions with regard to this data.
We use the following hosting provider(s):
METANET AG
Josefstrasse 218
CH-8005 Zurich
Switzerland
Contract data processing
We have concluded an order processing contract for the use of the above-mentioned service. This is a contract prescribed by data protection law that ensures that the personal data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
General information and mandatory information
Data protection
The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.
When you use this website, various personal data are collected. Personal data are data that can be used to identify you personally. This privacy policy explains what data we collect and what we use them for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the internet (e.g. when communicating by email) can have security gaps. It is not possible to provide seamless protection of data from access by third parties.
Note on the responsible party
The party responsible for processing data on this website is:
Erlebniscenter GmbH, Münchensteinerstrasse 274a, 4053 Basel, Switzerland, Tel. 061 536 99 71, info@erlebniscenter.ch
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Storage duration
Unless a more specific storage period has been specified in this data protection declaration, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to the data processing, we process your personal data on the basis of Art. 6 (1) point a GDPR or Art. 9 (2) point a GDPR, insofar as special categories of data are processed in accordance with Art. 9 (1) GDPR. In the case of express consent to the transfer of personal data to third countries, the data processing is also carried out on the basis of Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information in your terminal device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TTDSG. Consent can be withdrawn at any time. If your data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) point b GDPR. Furthermore, we process your data if it is necessary for compliance with a legal obligation on the basis of Art. 6 (1) point c GDPR. Data processing can also be carried out on the basis of our legitimate interest in accordance with Art. 6 (1) point f GDPR. The following paragraphs of this data protection declaration provide information about the relevant legal bases in each individual case.
Note on data transfer to the USA and other third countries
Among other things, we use tools from companies based in the USA or other third countries that are not secure in terms of data protection. When these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that these countries cannot guarantee a level of data protection comparable to that in the EU. For example, US companies are obliged to release personal data to security authorities without you as the data subject being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence over these processing activities.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F OF THE GDPR, YOU HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA, INCLUDING PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING IS PROVIDED IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WHICH ARE WORTHY OF PROTECTION AND OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 DSGVO).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 SEC. 2 GDPR).
Right to lodge a complaint with a supervisory authority
In the event of violations of the GDPR, data subjects are entitled to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint exists regardless of other administrative or judicial remedies.
Right to data portability
You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
Information, correction and deletion
Within the scope of the applicable legal provisions, you have the right to request information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct or delete this data. You can contact us at any time if you have further questions about personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time regarding this. The right to restriction of processing applies in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
- If you have objected to processing pursuant to Article 21(1) GDPR, your rights and our rights will have to be weighed against each other. While it is not yet clear whose interests prevail, you have the right to demand a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after the conclusion of a fee-based contract, there is an obligation to provide us with your payment data (e.g. account number for direct debit authorisation), this data is required for payment processing.
Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line.
If the communication is encrypted, the payment data you transmit to us cannot be read by third parties.
Objection to advertising e-mails
We hereby object to the use of the contact data published in accordance with the legal notice requirements for sending unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example by spam e-mails.
Data collection on this website
Cookies
Our website uses so-called ‘cookies’. Cookies are small data packages and do not cause any damage to your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.
Cookies may come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).
Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies may be used to analyse user behaviour or for advertising purposes.
Cookies that are required for the performance of the electronic communications transaction, to provide certain functions you want to use (e.g. the shopping cart function) or to optimise the website (e.g. cookies that provide measurable insights into the web audience) (necessary cookies) shall be stored on the basis of Art. 6 Sect. 1 lit. f GDPR, unless a different legal basis is cited. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG); the consent can be revoked at any time.
You can adjust your browser settings so that you are informed when cookies are set and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them, and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
This data protection declaration explains which cookies and services are used on this website.
Consent with Usercentrics
This website uses the consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document these in a data protection compliant manner. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, website: (hereinafter ‘Usercentrics’).
When you visit our website, the following personal data is transferred to Usercentrics:
- Your consent(s) or the withdrawal of your consent(s)
- Your IP address
- Information about your browser
- Information about your device
- The time of your visit to the website
Furthermore, Usercentrics stores a cookie in your browser in order to be able to allocate the consent given or withdrawn to you. The data collected in this way is stored until you request us to delete it, delete the Usercentrics cookie itself or the purpose for storing the data no longer applies. Mandatory statutory retention requirements remain unaffected.
The Usercentrics banner on this website was configured with the help of eRecht24. You can recognise this by the fact that the eRecht24 logo appears in the banner. In order to display the eRecht24 logo in the banner, a connection to the eRecht24 image server is established. In this process, the IP address is also transmitted, but it is only stored in anonymised form in the server logs. The eRecht24 image server is located in Germany at a German provider. The banner itself is provided exclusively by Usercentrics.
Usercentrics is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.
Contract data processing
We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract prescribed by data protection law that ensures that the personal data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in ‘server log files’. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These data will not be combined with data from other sources.
This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.
Inquiries via e-mail, telephone or fax
If you contact us by email, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will not share this information without your consent.
The processing of these data is based on Art. 6 para. 1 lit. b DSGVO, provided that your request is related to the execution of a contract or is required for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your consent (Art. 6 para. 1 lit. a DSGVO), provided that this has been requested; the consent is revocable at any time.
The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Registration on this website
You can register on this website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
To inform you about important changes, such as those within the scope of our site or technical changes, we will use the e-mail address specified during registration.
The data entered during registration is processed for the purpose of implementing the user relationship established by the registration and, if necessary, for initiating further contracts (Art. 6 para. 1 lit. b DSGVO).
The data collected during registration is stored by us as long as you are registered on this website and is subsequently deleted. Legal retention periods remain unaffected.
Analysis tools and advertising
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. Google Tag Manager itself does not create user profiles, store cookies or carry out independent analyses. It merely serves to manage and display the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transmitted to Google’s parent company in the United States.
The Google Tag Manager is used on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on its website. If the appropriate consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyse the behaviour patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages viewed, time spent on the page, the utilised operating system and the user’s origin. This data is summarised in a user ID and assigned to the respective end device of the website visitor.
Furthermore, we can use Google Analytics to record your mouse and scroll movements and clicks, among other things. Google Analytics also uses various modelling approaches to supplement the collected data sets and uses machine learning technologies for data analysis.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.
This service is used on the basis of your consent in accordance with Article 6(1)(a) GDPR and Section 25(1) TTDSG. This consent can be withdrawn at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: .
Browser plug-in
You can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available at the following link: .
For more information about how Google Analytics handles user data, see Google’s privacy policy: .
Google signals
We use Google Signals. When you visit our website, Google Analytics collects information such as your location, search history, YouTube history and demographic data (visitor data). This data can be used for personalised advertising with the help of Google Signal. If you have a Google account, Google Signal links the visitor data to your Google account and uses it for personalised advertising messages. The data is also used to create anonymised statistics on the user behaviour of our users.
Contract data processing
We have entered into a contract data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Google Analytics E-Commerce Measurement
This website uses the ‘E-Commerce Measurement’ function of Google Analytics. With the help of e-commerce measurement, the website operator can analyse the purchasing behaviour of website visitors to improve their online marketing campaigns. This involves collecting information such as the orders placed, average order values, shipping costs and the time from viewing a product to making a purchase. This data can be summarised by Google under a transaction ID that is assigned to the respective user or their device.
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising programme provided by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on the user data available at Google (e.g. location data and interests) (target group targeting). We as the website operator can evaluate this data quantitatively, for example by analysing which search terms have led to the display of our advertisements and how many ads have led to corresponding clicks.
This service is used on the basis of your consent in accordance with Art. 6 (1) point a GDPR and Art. 25 (1) TTDSG. Consent can be revoked at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: and .
Google AdSense
This website uses Google AdSense, a service for integrating advertisements. The provider of this service is Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Adsense allows us to display targeted third-party advertisements on our site. The content of the advertisements is based on your interests, which Google determines based on your previous user behaviour. Furthermore, contextual information, such as your location, the content of the website visited or the Google search terms you entered, is also taken into account when selecting the appropriate advertisement.
Google AdSense uses cookies, web beacons (invisible graphics) and comparable recognition technologies. This allows information such as visitor traffic on these pages to be evaluated.
The information collected by Google Adsense about the use of this website (including your IP address) and the delivery of advertising formats is transferred to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored about you.
This service is used on the basis of your consent in accordance with Art. 6 (1) point a GDPR and Section 25 (1) TTDSG. This consent may be revoked at any time.
Data transfer to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: .
Google Ads Remarketing
This website uses the functions of Google Ads Remarketing. The provider of this service is Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads Remarketing allows us to assign people who interact with our online offering to specific target groups so that we can then display interest-based advertising in the Google advertising network (remarketing or retargeting).
Furthermore, the advertising target groups created with Google Ads Remarketing can be linked to the cross-device functions of Google. This way, interest-based, personalised advertising messages that have been adapted to you based on your previous usage and surfing behaviour on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC).
If you have a Google account, you can opt out of personalised advertising at the following link: .
This service is used on the basis of your consent in accordance with Art. 6 (1) a GDPR and Section 25 (1) TTDSG. Consent can be withdrawn at any time.
Further information and the data protection provisions can be found in Google’s privacy policy at: .
Target group formation with customer matching
We use Google Ads Remarketing customer matching, among other things, to create target groups. In doing so, we transfer certain customer data (e.g. email addresses) from our customer lists to Google.If the customers in question are Google users and logged into their Google account, they will be shown suitable advertising messages within the Google network (e.g. on YouTube, Gmail or in the search engine).
Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google Conversion Tracking, we and Google can recognise whether the user has performed certain actions. For example, we can evaluate which buttons on our website are clicked how often and which products are viewed or purchased particularly frequently. This information is used to generate conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information that could be used to personally identify the user.Google itself uses cookies or comparable recognition technologies for identification.
This service is used on the basis of your consent in accordance with Art. 6 (1) point a GDPR and Art. 25 (1) TTDSG. Consent can be revoked at any time.
For more information about Google Conversion Tracking, see the Google Privacy Policy: .
Meta pixel (formerly Facebook pixel)
This website uses the visitor activity pixel of Facebook/Meta to measure conversion. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transferred to the USA and other third-party countries.
This allows the behaviour of site visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising efforts to be optimised.
The data collected is anonymous to us as the operator of this website, and we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy (). This enables Facebook to enable the placement of ads on and off Facebook. We, as the site operator, have no influence over how the data is used.
This service is used on the basis of your consent in accordance with Article 6(1)(a) GDPR and Section 25(1) TTDSG. This consent can be withdrawn at any time.
Insofar as personal data is collected on our website using the tools described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the data has been forwarded is not part of the joint responsibility. The obligations incumbent on us have been set out in a joint processing agreement. The wording of the agreement can be found at: . According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for implementing the tool on our website in a manner that is secure under data protection law. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.
Data transfer to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: and .
You can find more information about protecting your privacy in Facebook’s data protection notices: .
You can also disable the ‘Custom Audiences’ remarketing feature in the Ads Settings section at . To do this, you must be logged into Facebook.
If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: .
Facebook Conversion API
We have integrated Facebook Conversion API into this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third-party countries.
Facebook Conversion API enables us to record the interactions of the website visitor with our website and to pass this information on to Facebook in order to improve the advertising performance on Facebook.
For this purpose, the time of access, the website accessed, your IP address and your user agent, as well as any other specific data (e.g. purchased products, value of the shopping cart and currency) are recorded. A complete overview of the data that can be collected can be found here: .
This service is used on the basis of your consent in accordance with Art. 6 (1) point a GDPR and Art. 25 (1) TTDSG. Consent can be revoked at any time.
Insofar as personal data is collected on our website using the tools described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the data is forwarded is not part of the joint responsibility. The obligations incumbent on us have been set out in a joint processing agreement. You can find the wording of the agreement at: . According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for implementing the tool on our website in a manner that is secure under data protection law. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission.You can find more details here: and .
You can find more information about protecting your privacy in Facebook’s data policy: .
Contract data processing
We have concluded a contract for contract data processing for the use of the above-named service. This is a contract that is required under data protection law and ensures that the personal data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
Facebook Custom Audiences
We use Facebook Custom Audiences. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
When you visit or use our websites and apps, take advantage of our free or paid offers, transmit data to us or interact with our company’s Facebook content, we collect your personal data. If you give us permission to use Facebook Custom Audiences, we will transmit this data to Facebook, which Facebook can use to display suitable advertising to you. Furthermore, your data can be used to define target groups (lookalike audiences).
Facebook processes this data as our processor. Details can be found in the Facebook user agreement: .
This service is used on the basis of your consent in accordance with Art. 6 (1) point a GDPR and Art. 25 (1) TTDSG. Consent can be revoked at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: and .
Newsletter
Newsletter data
If you wish to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The processing of the data entered into the newsletter registration form is carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the ‘unsubscribe’ link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose for which it was stored no longer applies. We reserve the right to delete or block e-mail addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO.
Data that we have stored for other purposes remains unaffected.
After you have been removed from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) lit. f GDPR). The storage in the blacklist is indefinite. You can object to the storage if your interests outweigh our legitimate interest.
Plug-ins and Tools
YouTube with advanced data protection
This website embeds videos from the website YouTube. The site is operated by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in advanced data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. However, the advanced data protection mode does not necessarily exclude the sharing of data with YouTube partners. For example, YouTube connects to the Google DoubleClick network regardless of whether you are watching a video or not.
As soon as you start to play a YouTube video on this website, a connection to the YouTube servers will be established. This will tell the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly allocate your surfing behaviour to your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, after starting a video, YouTube can store various cookies on your end device or use comparable recognition technologies (e.g. device fingerprinting). This allows YouTube to obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness and prevent fraud.
It is possible that further data processing operations over which we have no control may be triggered after a YouTube video has started.
YouTube is used in the interest of presenting our online services in an appealing manner. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. If a corresponding agreement has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) DSGVO and § 25 (1) TTDSG, insofar as the agreement includes the storage of cookies or access to information in the terminal device of the user (e.g. device fingerprinting) within the meaning of the TTDSG. The agreement can be revoked at any time.
Further information about data protection at YouTube can be found in their data protection declaration at: .
Google Fonts (local hosting)
This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. A connection to Google’s servers does not take place.
Further information about Google Fonts can be found at and in Google’s privacy policy: .
E-commerce and payment providers
Processing customer and contract data
We collect, process and use personal customer and contract data for the purpose of establishing, organising and amending our contractual relationships. We collect, process and use personal data concerning the use of this website (usage data) only to the extent necessary to enable the user to utilise the service or to bill the user for the service. The legal basis for this is Art. 6 (1) (b) GDPR.
The collected customer data shall be deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods. Statutory retention periods remain unaffected.
Data transmission when concluding a contract for online shops, dealers and goods dispatch
When you order goods from us, we pass on your personal data to the transport company entrusted with the delivery and to the payment service provider commissioned with the payment processing. Only the data required by the respective service provider to fulfil his task will be released. The legal basis for this is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. If you have given the corresponding consent according to Art. 6 (1) (a) GDPR, we will pass on your e-mail address to the transport company entrusted with the delivery so that it can inform you by e-mail about the shipping status of your order; you can revoke this consent at any time.
Data transmission upon conclusion of a contract for services and digital content
We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution commissioned with the payment processing.
Any further transmission of the data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without express consent, for example for advertising purposes.
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfil a contract or for measures preliminary to a contract.
Payment services
We incorporate payment services from third-party companies into our website. When you make a purchase from us, your payment data (e.g. name, payment amount, account details, credit card number) are processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions. The use of the payment service providers is based on Art. 6 Sect. 1 lit. b GDPR (contract processing) as well as on the interest in a payment transaction that is as smooth, comfortable and secure as possible (Art. 6 Sect. 1 lit. f GDPR). Insofar as your consent is requested for certain actions, Art. 6 para. 1 lit. a DSGVO is the legal basis for data processing; consent can be revoked at any time for the future.
We use the following payment services/payment service providers within the framework of this website:
Stripe
The provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter ‘Stripe’).
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: and .
For details, please refer to the Stripe Privacy Policy at the following link: .
American Express
provider of this payment service is American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany (hereinafter ‘American Express’).
American Express may transfer data to its parent company in the United States. Data transfer to the United States is based on the Binding Corporate Rules. You can find details here: .
For more information, please refer to the American Express privacy policy: .
Mastercard
The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter ‘Mastercard’).
Mastercard may transfer data to its parent company in the USA. The data transfer to the USA is based on Mastercard’s Binding Corporate Rules. Details can be found here: and .
VISA
The provider of this payment service is Visa Europe Services Inc., London branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter ‘VISA’).
The United Kingdom is considered a safe third country in terms of data protection. This means that the United Kingdom has a level of data protection that corresponds to the level of data protection in the European Union.
VISA may transfer data to its parent company in the USA. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: .
For more information, please refer to the VISA data protection declaration:
https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.